·         Our first priority is to exceed our customers' expectations, both internal and external, every time. Total customer satisfaction is vital to our continued success.

·         Our people are the source of our strength. They provide our corporate image and determine our reputation and vitality. Involvement, empowerment, trust, training and teamwork are at the core of our values.

·         Our suppliers and our customers are our partners.

·         Continuous improvement is vital to our success.

·         We always do the right thing. Integrity is never compromised. The conduct of Frontier Networks must be pursued in a manner that is socially responsible and commands respect for its integrity. In all of our dealings we will be totally honest, above reproach and without discrimination.