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We are getting a lot of phone calls these days.

We keep hearing about Mergers and Acquisitions, earnings estimates (or missed estimates), stock prices, substantial debt payments, etc. We are getting the calls from nervous prospects. Lots of calls. There is a ton of instability out there right now. More than we have ever seen.

It is bad.

We hear about multi-day outages, massive terminations (firings, layoffs) of support and implementation teams in the middle of implementations. Store and site opening deadlines are being missed. IT staff are missing dates as a result. It is not their fault.

It never fails. You go through an extended RFP process, pick a vendor, and then you open up a browser to find out your vendor has just been acquired—maybe even by a vendor you rejected on the first round. Now what?

The broadband and voice industry is wrought with acquisitions. If you are given the choice of growing a company organically (launching a product, getting customers) vs. acquisition (buying customers), the lazy approach is to buy. This is not new.

Frontier Networks (Frontier) is slow to make acquisitions. We are like the idea of slow, meticulous growth. If you think about it, we keep adding customers using the same implementation process, supporting with the same tools and billing with the same techniques. There are no massive consolidation projects underway. It is pretty calm. We could double in size (again) and really it is just like another work day. We make a concerted effort to ensure “business as usual” regardless of size or growth.

Frontier some time ago launched the Untelco fund. We still have it. The Untelco Fund is an investment vehicle with a simple mandate. We provide capital which is used to fund the buyout and cancellation of unwanted broadband, MPLS, Voice, Internet and Colocation contracts. This vehicle is available to business customers only and caters to Retail and Multi-site customers located in Canada.

Why did we create this fund?

Most voice and broadband agreements are old, and often auto-renew and more frequently at unfavorable rates and conditions. In our experience, most customers want to make a change but are often overwhelmed by the financial implications of doing so. The Untelco fund contribution is designed to alleviate some of these charges.

We are here to help, and we are always looking to hire good people. If you’ve been impacted, think of us.

Frontier Networks Inc.

About Frontier Networks.

Frontier Networks Inc. is a Broadband and Internet company, providing Broadband Internet or MPLS, Voice lines or Cloud PBX (a replacement to old phone systems) and Physical Security to Retail and Multi-Site customers who demand worldwide coverage from a ‘new’ network. Frontier operates across North America, with headquarters in Toronto Ontario, Canada and offices in Wilmington, Delaware (Frontier Networks Corp). Frontier has built a network that connects to other networks, otherwise known as a giant ‘backbone’ of interconnected networks. Frontier connects to every phone company, cable company, wireless and fibre company in Canada and the US through a series of well-connected Points of Presence. “We like to do traditional things in a non-traditional way. Simply put, ‘we don’t suck’.

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