Luigi Calabrese – President
Luigi has a unique combination of business and telecommunications technology leadership. He understands the importance of building strong, lasting relationships with clients, always leveraging his technical and business knowledge. Luigi is all about innovation (thinking “outside the box”), creatively managing customer challenges, and making sure Frontier’s product lineup fully integrated with today’s rapidly changing technology landscape. If your company is not currently using a VOIP or SIP trunking solution to meet your voice and telephone requirements, then sit down and have a chat with Luigi. He may have a very pleasant surprise for you… time and money savings.
Marc Ackley – Network Operations
Marc has over 25 years of building, maintaining, and “tinkering” with IT infrastructure. He has often been referred to as a “super hero” when it comes to keeping things running smoothly and without any glitches. Marc is responsible for the day-to-day operations and network planning of Frontier’s expansive network core. Marc’s team leads the development of client facing support tools. Additionally, he leads the Customer Support Centre team which provides our clients with the best level of service and experience in the industry.
Rose Fera – Project Management Office
Rose leads Frontier’s Customer Care and Project Management Team. With over 22 years experience and a passion for detail, Rose and her team manage all the moving parts so you don’t have to. Her team is responsible for timely execution of projects and ensures that both deadlines and budgets are met. Rose also leads Frontier’s internal quality control undertakings. Oh, and by the way, she’s a pleasure to deal with.
Louie Morsillo – Chief Financial Officer
Louie is our CFO. His favorite color is black. He is a super-smart numbers guy but also friendly and highly approachable. He is an incredible resource and a ‘go-to’ for Frontier’s sales team when they create and deliver complex multi-million dollar winning proposals. He knows how to acquire and ‘tuck in’ a company, but he (and Luigi) are big fans of growing organically.
Chris Gooey – Customer and Carrier Relations
Chris leads a team of Telecommunication Analysts that pour through our partner bills on a monthly basis, so you don’t have to. His team has negotiated some of the best rates and service levels in the industry. The harder Chris’ team works, the easier it is for us to present a simple consolidated invoice to our clients. Chris is an essential component of Frontier’s customer service team, ensuring timely, consolidated and accurate billing.