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You have heard of cloud PBX, how about your own pbx in the cloud?

By August 31, 2016 Voip

A bit of trivia…

In the 1870s, two inventors Elisha Gray and Alexander Graham Bell both independently designed devices that could transmit speech electrically (the telephone). Both men rushed their respective designs to the patent office within hours of each other; Alexander Graham Bell patented his telephone first. Elisha Gray and Alexander Graham Bell entered into a famous legal battle over the invention of the telephone, which Bell won.

Elisha Gray was an American inventor who contested the invention of the telephone with Alexander Graham Bell. Elisha Gray invented a version of the telephone in his laboratory in Highland Park, Illinois.

Who knew! I wonder if Elisha Gray had a ‘honey do’ list that day and put the patent office at the end of the day right after ‘shopping for a new horse, fence, stove etc.’ I can relate.

What is the idea?

An option to some of the Cloud Based PBX in the market, including our own Voice Cloud offering is to put your existing or new PBX in our data centre vs. your own office.

Why do this?

How many people out there are running out of bandwidth, simply because of a single operating application? Instead of pulling that second 1 gig link into your building, why not simply move the bottle neck. For those implementing VoIP Conferencing Solutions such as Cisco’s Tanberg, Lifesize, Vidyo or Magor (all reputable), or VoIP offerings from Avaya, Mitel, Shoretel or Cisco, you quickly realize that putting this in a data centre (‘er-go’ cloud) will in fact reduce the strain of bandwidth into your head office location. Your head office location simply becomes a tail circuit, just like all the other sites (including teleworkers). This alone can save $ 1000’s per month.

A client recently collocated their phone system in our cloud. Initially the idea was to have one at their office and one in our data centre under a redundant or resilient configuration. It quickly moved to just being in our data centre. In the data centre, they rely on us for power and conditioning of their PBX investment. We also provide the required bandwidth and SIP trunks to support this site. The teleworker users resolve to the internet in the cloud, and not at the corporate office. Pretty neat stuff.

This way the majority of issues surrounding Quality of Service (QoS) or the idea of having sufficient bandwidth is pushed to the responsibility of the Cloud provider. It will alleviate the pressure on your bandwidth pipes and expenses at your own office.

In a recent example where I have seen this work well was with a new client of ours. Their office was located in North Toronto. Nary a connection to be found. They settled on a wireless link which served as a point to point connection to our data centre. Initially the thinking was to have their branch offices connect to head office via our MPLS with their core voice and video services at their head office. The better plan was to have all branches and head-office actually go to the cloud as the main point of interconnect., This way, the aggregate demand on the ‘pipe’ at the head office would never really need to worry about branch strain on the main link since the branches did not really go to the head office.

When you eliminate the actual cost for PRI’s or ‘Megalinks’, the cost of putting services into the Cloud become quickly affordable, or in most cases, cost neutral.

Why is this different?

The idea of putting critical communication assets (routers, servers, switches, gateways) into a neutral, fortified colocation is not new. What may be new is the idea of doing this afford-ably.

Traditionally, the cost of entering a colocation facility would have the following costs:

  • Space (regardless of what you need, typically a full cabinet or 42 rack units of space is the minimum requirement)
  • Bandwidth for internet, MPLS or out of band connectivity is required
  • Phone lines (regardless of location, the PRI or Megalink services are still ‘rated’ the same even though there is a colocation)
  • Power – regardless of what you use, there is often a minimum use power charge
  • And last but not least, the set up fees, which can add up to thousands and thousands when you consider all the above may be multiple providers (who don’t usually like or understand each other)

In our model, we do it a bit different, we simplify all of the steps above, and provide for a ‘pay for what you use’ model on a fully turn-key basis. The highest area of savings is on the PSTN side, where we simply provide the actual individual circuits without the traditional costs associated with these circuits with other providers.

Where can this work?

We have enabled our cloud and platforms to be regional in nature, with access points in Toronto, Halifax, Vancouver, New York, Seattle, London England and Sydney Australia. So, if you have national operations in Canada (as an example), perhaps a colocation in Toronto for East and Vancouver for West would be advantageous vs. your own offices in those regions. Similarly, for users with US sites, our New York and Seattle connectivity.

The whole thing is pretty neat really. We invite you to try it out. If it works for you, leave it there, if not, take it out.

About Frontier Networks

Frontier Networks Inc. is headquartered in Toronto, Ontario and provides Broadband Internet or MPLS, Voice lines or Cloud PBX (a replacement to old phone systems), cloud servers , colocation and our new Physical Security offering to Canadian Retail and Multi Site customers who demand world-wide coverage from a ‘new’ n

etwork. “We like to do traditional things in a non-traditional way”. Frontier has built a network that connects to other networks. Think of them like a large ‘backbone’ of interconnected networks. They connect to every phone company, cable company, wireless and hydro/utelco in Canada and the US through a series of well-connected Points of Presence (POPs). Simply put ‘we don’t suck’.

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